Shipping Information: Will usually ship within 48 hours once funds have cleared. Products arrive within 3-4 business days or may depend upon service that has been requested.

Refund, Returns and Cancellation Policies: Jays Discount Brands offers the following Returns Policy: Exchanges can be made within 7 days upon receipt of your order. Buyer must pay shipping costs. A refund can be requested within 7 days of receipt of your order. We will make a full refund of purchase price, excluding shipping fees.

Frequently Asked Questions:

Question - Is the merchandise on your site brand new?

Answer: All of the apparel and sports apparel we sell is brand new. All of our footwear is brand new but we do have 4 categories of shoes that we sell. They are as follows:

1. Brand new in box - These are shoes which as the name states are brand new and in their original box.

2. Brand new not in original box - These are shoes that we received either in a different box or they did not have a box to begin with. In either case shoes will be sent in a box.

3. Floor samples - These are shoes which have n=been tried on in the store and may show a little wear on the soles of the shoes.

4. Customer returns - These are shoes which were bought and have been returned for any reason. These shoes are thoroughly inspected before they are listed for sale.

Question - How can I check the status of my order?

Answer: An email is sent confirming your purchase you will find a tracking number within this email.

Question - How can I contact you if I have a question regarding product?

Answer:You can reach us by email - admin@jays-discount-brands.com 24 hours a day or by phone - 786-462-4257 M-F 9:00 am - 5:00 pm Central Standard Time

What are my shipping options? Answer: We currently offer USPS Priority Mail (3-5 days)Please note: We offer International Priority Mail for all international orders.